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The three ladies of the Hotel Monte Rosa

In winter, our guests will meet three ladies on the hotel’s “front line”. Two are familiar faces and one is new – we invited them to talk to us.

Interview guests:
- Simone Seiler (Director)
- Katharina Camenzind (Resident & Guest Relations Manager)
- Geraldine Geroue (Head Chef)

Simone, after a break of 3 years, you will be a familiar face welcoming guests again this winter. What are you looking forward to as the Director of the Monte Rosa?

Simone:
I’m really pleased to be part of the Monte Rosa again. The many regular guests and team members are like a family to me – and you are always pleased to return to a family. Many of the regular guests visited me at the Mont Cervin Palace, and I’d say that was a sign of appreciation.

Katharina, our guests don’t know you yet. Could you briefly introduce yourself …

Katharina:
I trained in hotel management in Germany after completing my school-leaving certificate. I was then able to gain my initial experience in the area of reception and guest relations. I’ve been here in Zermatt now since 2012. I started as a receptionist and most recently I worked at the sharp end as the concierge team leader. So, I might already be a familiar face to some guests and colleagues. Now I’m really looking forward to my new challenge in this wonderful hotel!

What comes to mind when you think about the Monte Rosa?

Simone:
Comfort, familiarity, pride and - very importantly - family.

Katharina:
Tradition, warmth, hospitality and a fantastic team.

Hotel Monte Rosa is the only hotel in Zermatt that is part of Swiss Historic Hotels. How important is the history of the hotel to you?

Simone: 
Very important. Its history from the “Laubersche Herberge ” to the Hotel Monte Rosa, as it is today, is a very significant and influential factor for hotels in Zermatt. I am proud that it is the first hotel in Zermatt to be a Swiss Historic Hotel.

Katharina:
I think the historical aspect is very important too. The Monte Rosa represents the start of a whole dynasty; it was the “bedrock” of almost 130 hotels in a place as world-famous today as Zermatt. The Hotel Monte Rosa also played a significant part in the first Matterhorn ascent in 1865. We must continue to live and pass on this history.

These are the two women holding top roles at the Hotel Monte Rosa, and then there is another woman in a management position at the hotel. Geraldine – the only female head chef in Zermatt. All this girl power in a small hotel in the heart of Zermatt! What are you looking forward to when working together as a trio?

Simone:
To great and friendly cooperation. I am convinced that we can achieve a great deal together, and I really look forward to starting the winter season with Katharina and Geraldine.

Katharina:
I’m sure we will have a great time working together and facing exciting challenges. We all think in a similar way and that is sure to make it easier on a day-to-day basis. 

Geraldine:
As head chef, I like it when everything is organised, well planned and structured, and I see a fantastic opportunity for our trio here. Our cuisine is seasonal and regional – fortunately, Valais has so many superb products – it is a never-ending journey of discovery. Along with my team, I transform what we find on this journey into our menu. I look forward to creating new dishes with this trio as well as integrating the values of the Hotel Monte Rosa into what we produce.


Thank you for talking to us.

The three ladies of the Hotel Monte Rosa