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Protective measurments

Before and during your arrival
• Request for documents by email to be filled in and thus facilitate the check-in procedure
• Check-in directly in the room

Throughout the establishment
• Thorough training of each staff member in terms of preventive measures and compliance with health regulations in the workplace
• Systematic personnel temperature checks at the start of each shift
• Hand-sanitizer dispensers available in all areas open to the public and in all staff areas
• Masks provided for guests and people from outside the hotel
• Minimum distance maintained during each interaction
• Regular disinfection of common areas following a strict protocol and using certified equipment and products
• Re-organization of customer and employee traffic flows

In the restaurants
• Hand sanitizer available at the entrance
• Masks worn by teams in both the kitchen and dining areas
• Required minimum distance maintained between tables
• Option of viewing the menu via the QR code on the table
• Printed menus (plasticized and disinfected after each use) available on request
• Furniture systematically disinfected between each service

In rooms and suites
• Provision of a sanitary kit with mask and hand sanitizer in your room upon your arrival
• No contact with or handling of guests’ personal belongings
• Daily disinfection of the rooms following a strict protocol and using certified equipment and products Room service
• Menu available exclusively via the in-room TV
• Orders taken by phone
• Information about the room delivery procedure provided when the order is taken

Inside the Spa
• Disinfection of treatment rooms and fitness equipment after each use in accordance with a strict protocol and using certified equipment and products
• Masks worn by all therapists and coaches
• Staff hand washing in front of clients
• Masks provided for clients who wish to wear one
• Brochure made available via a QR code

We will be glad to answer any questions you may have regarding coronavirus and the measures implemented in connection with it.